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Returns and Exchanges
General: All returns must be postmarked no later than 30 days from the
original customer shipment date. Returns and exchanges must be in new condition and must
include all instructions and original packing material. Customer pays all return shipping
charges. Include a copy of your packing list with all returns.
Original shipping and handling charges are not refundable. Returns must be pre
authorized by us and are subject to a 15% re-stocking fee. These amounts will be deducted
from the original amount billed and the remaining balance will be credited to the original
credit card.
Incorrect Item: If you received an incorrect item no extra charges will be
incurred. We will replace incorrect items and pay the additional shipping charge.
Incorrect Size: No charge for exchange. We will exchange customer orders that
do not fit, if the customer requests the same item in a different size. Customer pays all
shipping charges.
Customer Order Error: Incorrect customer orders can be exchanged for any other
item without paying the restocking charge. However, the customer will pay the additional
shipping and handling charge. The replacement item must be at least 75% of the value of the
original item.
Return Shipping Instructions: Return via prepaid UPS or US mail. Insure
shipment for full value of purchase. Use original packaging. We are not responsible for
packages lost during return shipping.
Return/Exchange Instructions: Enclose a copy of your packing list or E-mail
Invoice along with detailed return/exchange instructions.
Send exchanges and returns to:
Cahill's of North Tampa Inc,
8920 N Armenia Ave
Tampa, FL 33604 (813)933-3528
If you have any Questions please contact Kevin
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